Escalating Concerns

The Escalating Concerns policy was issued by Welsh Government on 13th May 2009 to all local authorities in Wales. Escalating concerns refers to situations where there are a collection of issues relating to the operation of, or quality of care provided in, a registered care home providing services to adults.

This statutory guidance addresses the management of the escalating concerns with care homes that are registered with the Care and Social Services Inspectorate Wales (CSSIW) to provide services to adults, including those providing nursing care. It sets out local authorities’, local health boards’ (LHBs) and NHS Trusts’ responsibilities in this area and suggests ways in which these responsibilities can be discharged.

Escalating concerns - guidance document

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